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Our Solutions

Improving Health, Reducing Cost

MedZed partners with health plans to address the clinical and social needs of the high-risk, hard-to-reach members who have not responded to traditional outreach efforts.

We achieve this by building trusting relationships with members and enabling them to engage in their own care and improve their health and well-being. We are passionate about connecting deeply with our members to understand them, their challenges and the drivers of their health, and what will work for them​. In doing so, we support health plans in providing care where it's needed most and reducing inappropriate utilization. 

We collaborate with plans to identify a target population, pinpoint their needs, and enroll them in the program that provides the right layer of extra support. Our field teams of Community Health Navigators (CHNs) and nurses, supported by Complex Care Providers (CCPs) provide in-person and remote care to members directly in their homes and communities. 

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> 40%

Engagement Rate



Decrease in ER Visits



Decrease in Inpatient Admissions

Flexible Services

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Longitudinal Social Care​
Integrated Clinical Care
Specialized Support

CHNs work closely with the member, serving as the primary point of contact and coordinating all aspects of the customized care plan. They connect members with clinicians, help them access social and community services, and provide individual and family support and education. ​

CompleteConnect meets Medicaid Health Homes/Enhanced Care Management program requirements.

HouseCall 2.0 layers in hands-on clinical care provided by a Nurse in the home, linked to a remote MedZed Complex Care Provider (CCP), via our telehealth platform. The CCPs diagnose and treat complex clinical conditions. They perform primary care, acute, and preventive care visits; complete medication reconciliation, write prescriptions, etc.

Our programs can also help with addressing specific quality metrics. For those members who need it, the team adds specialty services such as Palliative Care and coordinates with other providers and health plan case management.

Key Components

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