We Guide Members on the Path to Better Health
_edited.png)
Initiate and/or maintain Medicaid coverage
Reestablish and coordinate provider relationships
Connect to key social supports and resources
Close care gaps and improve outcomes
Reduce Avoidable ED Visits and Inpatient Stays
We Find and Engage the People Who Don’t Respond to Outreach
-
With unmanaged clinical conditions and unmet social needs
-
Lacking a connection to primary care
-
Cycling in and out of the ED and hospital visits
-
With worsening outcomes and uncontrolled spend
-
Forging a human connection
-
Delivering hands-on care management, wherever they are
-
Ensuring they get the care, resources, and support they need
-
Empowering them to manage their health and well-being
We Take Them from Crisis to Care
Our Impact
Engagement
40%
Consented from
assigned
70%
PCP appointment completion rate
Utilization
40%
Reduction in ED visits per thousand
40%
Reduction in inpatient
admissions per thousand
MedZed by the Numbers
50k
high-risk, hard-to-reach individuals served
1.2M+
Encounters
22
health plan partners
11
states
1M+
hours of member care delivered via home visits and member calls
For Health Plans
We locate and engage your members and reintegrate them into primary, specialty and behavioral health care and dental services to close critical care gaps and keep them out of the emergency room and the hospital.
For Community Based Organizations
We support clinics, shelters, food banks, and many other support organizations in meeting your clients’ complex needs.
_edited.png)
Compassion in Action
It Begins with Empathy
Our locally-based Navigators have lived experience of many of the same challenges—and how to overcome them. They are deeply passionate about helping others in need.
We Call Them Navigators for a Reason
Our Navigators are creative and persistent at finding members and gaining their trust. Immersed in the fabric of their communities, they are savvy and well-connected at getting their members help.
We’re in It for the Whole Journey
Navigators work one-on-one, in person with their members on a personalized plan of realistic goals that will work for them. They are there for them every step of the way.
_edited.png)
"The reason why I show up to work every day it’s because I am passionate about helping others and it fills my heart to know that I’m able to help somebody that is going through a lot of health problems or is suffering from homelessness, or simply just having mental health problems and not sure how to go about it and we're able to help them out and guide them and making sure that they get the help they need. I’m in 100%."
Maria
Navigator
_edited.png)
What Makes Us MedZed
Empathetic Relationships
​
We meet our members where they are. We build lasting connections with them and their families.​
​
We are in this together as fellow human beings.
Trust at the Center
​
Everything we do depends on trust. It is what binds us with our members and each another and enables us to accomplish amazing things together.​
It is our Superpower.
Patience & Persistence​
​
We hang in there when others don’t. We keep supporting, checking in, encouraging, no matter how frustrating the path to better health might be. ​
We don’t give up on our members.
Passion & Drive​
​
We are relentless and creative about leaving no option unexplored, no connection untapped to help a member. ​
We are determined to find a way.
Grounded in Community​
​
We hire from the local communities we serve. Many of us have lived experience of the access and care challenges our members face. ​
We get it.