Forbes Feature: Transforming Healthcare with High-Touch Care
- James V
- Nov 20, 2024
- 2 min read
Updated: Jun 9, 2025
We are thrilled to share that MedZed has been featured in a recent Forbes article as a leader in high-touch care, a transformative approach to healthcare that's not just improving outcomes but changing lives. The piece highlights the growing need for innovation in the U.S. healthcare system and how MedZed is making a profound impact by addressing the needs of high-risk Medicaid and Medicare populations.
This recognition is more than just a milestone for MedZed—it's a testament to the hard work and dedication of our incredible team and the trust of our clients and partners who believe in our mission.
Why MedZed Stands Out: Meeting Members Where They Are
At MedZed, we specialize in serving the high-risk, hard-to-find population, ensuring no one gets left behind. Our Community Health Navigators (CHNs) are the heartbeat of our company. As the article highlights, they work tirelessly to engage members, address health-related social needs, and connect them to critical healthcare resources.
"Community Health Navigators (CHNs) are the heart of our company. We hire qualified, bilingual individuals from the communities we serve who understand the local issues and resources. They excel at building trust with members, addressing complex health-related social needs, and guiding them to better health while reducing costs." — Tami Colver, Chief People Officer.
This commitment to personalized, high-touch care has led to outstanding results, as shared by our Chief Growth Officer, Enrique Balaguer: "MedZed's exclusive focus on serving the high-risk, hard-to-find population is evident in its results: 40% enrollment rate of total referrals, 38% decrease in ER visits, and a 54% decrease in inpatient admissions. The company's CHNs engage 80% of 50% of their referrals."
For Our Partners and Clients: A Proven Model for Better Outcomes
For our partners and clients, this feature reinforces what you already know: MedZed delivers results. By blending innovation with compassionate care, we not only improve healthcare outcomes but also significantly reduce costs.
As healthcare costs continue to rise, our model provides a sustainable solution. By addressing the root causes of healthcare challenges—social determinants, trust barriers, and fragmented care—we empower members to take charge of their health and improve their quality of life.
A Call to Action
We are honored to have our work spotlighted in Forbes, but we know there's more to do. Whether you're a potential partner, client, or employee, we invite you to join us on this journey to transform healthcare for those who need it most.
👉 Read the full Forbes article here and see how MedZed is leading the charge in high-touch care.
Together, we can create a healthcare system that works for everyone.
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By using Community Health Navigators to meet patients where they are, address social determinants of health, Melon playground and connect them with essential care, the company is improving health outcomes while helping transform the U.S. healthcare system. The Forbes feature validates MedZed's innovative model and reflects the dedication of its team, as well as the trust of its clients and partners.
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High-touch care focuses on deep, consistent human Geometry Dash engagement between providers and patients. It emphasizes listening, relationship-building, and proactive support alongside advanced technology